Product Guarantee – We Offer a 30 Day Trial Period
IMPORTANT: Airtug, LLC & Dragger are not responsible for aircraft damage sustained when proper clearance is not maintained between the tug and the aircraft.
To assure clearance, aircraft components must receive extra vigilance to avoid damage.
This simply means that if, after assembling and following the operating instructions, the DRAGGER™ does not perform to your complete satisfaction, WE WILL HAVE IT PICKED UP AND RETURNED. YOU WILL ONLY BE RESPONSIBLE FOR THE RETURN FREIGHT COST. WE WILL IMMEDIATELY REFUND THE ORIGINAL PURCHASE PRICE AND ORIGINAL FREIGHT COST ONCE RECEIVED AND INSPECTED.
We warrant the DRAGGER™ (excluding engine) on a parts only basis for one year. Engines are warranted by the engine manufacturer for one year. All shipments outside of the U.S. are warranted the same except all freight and customs fees are charged additionally.
Note: The Dragger™ needs to be returned in the same condition as it was received, less normal wear and tear of testing.
After 30 days, If a customer purchases a Dragger and it is not working out for whatever reason, they can return it and the price will be applied toward’s the purchase of an Airtug. If a customer orders an Airutg 6S or 6H, it can be returned and upgraded to an Airtug EL3S, EL3H, 10S or 10H and the original price will be applied towards the upgraded Airtug. However, the tugs (Both Airtug and Dragger) will need to be returned in the same condition as it was received, less normal wear and tear of testing. If not received in the same condition, additional charges will be applied for damages. For both the Airtug and the Dragger, the customer will continue to be responsible for the return freight.
General Dragger™ Policies
We deliver products to any destination in the world.
DRAGGER™ is not responsible for damaged or lost merchandise after it has been signed for by the customer. Please inspect all merchandise prior to accepting shipment and call us with questions or concerns.
Information Collected from Users
DRAGGER™ collects the email address of Users that email a question or comment to DRAGGER™ or submit a customer review. DRAGGER™ collects the billing and shipping addresses, including relevant e-mail, phone and credit card numbers and expiration dates of Users who purchase a product from DRAGGER™ through the Site. This includes Users who register to become DRAGGER™ members. Through the use of “cookies” (For more information regarding Cookies, see below), DRAGGER™ may collect and store anonymous information relating to Users’ browsing patterns, including, for instance, the User’s browser version, site referral information, IP address, operating system, and other technical Site use information.
Use of Information
DRAGGER™ uses the Information collected from its Users to: Respond to Users’ questions or comments; Administer a User’s contest entry or entry in other promotional feature; Fulfill a User’s purchase request and notify Users of their order status; Provide Users with important functionality changes to the Site, new DRAGGER.com services and special offers from DRAGGER™ and reputable third parties that we think you will find valuable; and to mail an DRAGGER™ or third party catalog to you.
Updating or Deleting User Information
DRAGGER™ offers Users who have provided Information to DRAGGER™ an opportunity to review the Information provided to update or correct any errors. Users also can delete any Information provided to DRAGGER™ or make choices about whether to receive special offers from DRAGGER™ or any of our affiliates. To update or delete Information previously provided or to have your name removed from any mailing lists or other promotional distribution lists, go to http://www.DRAGGER.com, sign into your account, and edit your profile. You can also email us at info@DRAGGER.com and we will take care of your request for you.
Disclosure of Information to Third Parties
DRAGGER™ may disclose information about our Users to others if we have a good faith belief that we are required to do so by law or legal process, to respond to claims, or to protect the rights, property or safety of DRAGGER™ or others. DRAGGER™ may disclose Information to a third party in the event that another company acquires DRAGGER™ or part of its assets. From time to time, DRAGGER™ may share your Information with other companies in order to provide you with a special offer or promotion that we think you will find valuable. Unless you specifically tell us that you do not want to receive these special offers, we may share your Information.
Option to Limit Sharing with Third Parties
DRAGGER™ understands that Users do not want spam or junk mail from wicker furniture companies or Viagra marketers. We only share your Information with reputable companies who provide products or services that we believe interest our customers. All Users always can choose whether or not their Information is shared with other companies, and all Users can change their minds at any time. In order to make a choice, do the following: If you have an account with DRAGGER™, simply sign into your account at the Site and edit your profile. If you do not have an account with DRAGGER™ and do not want your Information shared with any third parties, send an e-mail to info@DRAGGER.com or call DRAGGER™ at 800 535 8640.
Linked Internet Web Sites
The Site may provide hyperlinks, which are highlighted words or pictures within a hypertext document that, when clicked, take you to another place within the document, to another document altogether, or may take you to a third party website not controlled by DRAGGER™. These hyperlinked third party websites may collect and disclose Information different than this Site. DRAGGER™ is not responsible for the collection, use, or disclosure of information collected through these web sites, and DRAGGER™ expressly disclaims any and all liability related to such collection, use, or disclosure.
The DRAGGER.com Site is not directed towards children less than 13 years of age and DRAGGER™ does not knowingly collect any information from children less than 13 years of age through the Site.
Sale or Acquisition
In the event that another company acquires DRAGGER™ or all or part of its assets, we reserve the right to include Information among the assets transferred to the acquiring company.
Applicable Law/International Issues
Mailing Address: DRAGGER™ c/o Customer Service
1350 Chester Industrial Parkway
Avon, Ohio 44011